The lady and I were on a road trip when the muffler in her RAV4 failed and developed a hole large enough to start recirculating some of the exhaust back into the car's cabin (in addition to being REALLY loud). After calling the two nearest Toyota dealerships and several auto parts stores, I was directed to Clint at Schaeffer Auto with the promise that "if anyone can help you, it's him". Without a doubt, they were right. Within an hour, Clint called me back to let me know that the muffler that would've taken us 2 days just to show up if ordered from anywhere else (including Toyota) was already on order and would be there 1st thing in the morning. I had called him initially at 4:30 in the afternoon, and the shop closes at 5. He called me back AFTER they had closed to let me know that he could solve our problem and save us time, and could get us back on the road in half the time of anyone else in the area. 5 stars. These guys rock. - Brad C.