★★★★★

My wife and I recently visited the Jasper area for a couple of days with plans to take our kids to Holiday World. The evening we arrived into town I noticed an issue with our car, and suspecting it was the alternator, I took it to the Jasper Autozone first thing in the morning. The diagnostic test confirmed it was my alternator and luckily they had it in stock. However, being from out-of-town and scheduled to be at Holiday World within 3 hours, I was in a tight spot. The employee at Autozone called Clint at Schaeffer Automotive to explain the situation and Clint agreed to take me in right away. I drove straight to Schaeffer's and within 5 minutes Clint was already working on my vehicle. Though I think many other places out there would have used my situation as an opportunity to price gouge, the cost of the repair was more than fair and Clint had me back on the road within an hour. Aside from this unique situation, I was impressed by the cleanliness of this shop and it puts my local mechanic's shop to shame! Many thanks to Clint at Schaeffer's as well as Robbie at Autozone for top customer care, we will always be appreciative!

★★★★★